Loan Servicing Specialist

Hattiesburg, Mississippi
May 08, 2023
Jun 08, 2023

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

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Job Description:

At Regions, the Loan Servicing Specialist performs a variety of operational tasks within Loan Servicing which may include special servicing, loan workout, investor relations, and loan operations.

Primary Responsibilities

  • Receives and reviews incoming work, contacting appropriate resources as needed
  • Reviews loan documentation for accuracy
  • Completes validation of loan documentation, reports, and/or systems
  • Documents missing, incorrect, or incomplete documents and/or data
  • Performs data entry and/or enters loans into the appropriate systems
  • Resolves customer or associate inquiries as necessary and communicates when applicable
  • Prepares, edits, distributes, and/or corrects documents/reports
  • Researches and resolves loan related issues which may include missing payments, disputed accounts history requests and general loan related questions
  • Works under general supervision following established guidelines and procedures

This position requires the tracking of time and is eligible for overtime for hours worked in excess of 40 per week under the Fair Labor Standards Act.


  • High School Diploma or GED
  • Applicants will be expected to pass any assessment associated with the position


  • One (1) year of banking or related work experience

Skills and Competencies

  • Data entry and typing skills
  • Proficient in Microsoft Excel and Word
  • Strong time management
  • Strong written and verbal communication skills

This position may be filled at a higher level depending on candidate experience.

The hours of the role are as follows:

Training: Monday-Friday 7:30am-4:30pm

Following training:  Must be able to work 40 hours Monday-Friday anytime between 7am-6pm. Shifts will be assigned based on business needs.

This position is housed out of our Loan Operations Center in Hattiesburg, MS.

Position Type

Full time

Benefits Information

Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

  • Paid Vacation/Sick Time
  • 401K with Company Match
  • Medical, Dental and Vision Benefits
  • Disability Benefits
  • Health Savings Account
  • Flexible Spending Account
  • Life Insurance
  • Parental Leave
  • Employee Assistance Program
  • Associate Volunteer Program

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions' benefits, please click or copy the link below to your browser.

Location Details

LOCH - Loan Operations Center Hattiesburg


Hattiesburg, Mississippi

Bring Your Whole Self to Work  


We have a passion for creating an inclusive environment that promotes and values diversity of race, color, national origin, religion, age, sexual orientation, gender identity, disability, veteran status, genetic information, sex, pregnancy, and many other primary and secondary dimensions that make each of us unique as individuals and provide valuable perspective that makes us a better company and employer. More importantly, we recognize that creating a workplace where everyone, regardless of background, can do their best work is the right thing to do.


OFCCP Disclosure: Equal Opportunity Employer/Disabled/Veterans