Deposit Operations Quality Control Analyst

Greenville, South Carolina
May 07, 2023
Jun 07, 2023


  • Responsible for the execution and general oversight of all functions and workflows within the Quality Control function including but not limited to, account setup, styling, and documentation requirements for new accounts and updated deposit accounts to include (IRA) Individual Retirement Accounts.
  •  Examine documentation that includes but not limited to estate papers, letters testamentary, POA, trusts, business agreements, IRA applications, etc. to ensure account styling supports the account being opened.
  • Make recommendations/proposals as necessary in an effort to streamline processes
  • Develop and maintain a strong working knowledge of all relevant bank products and services. Assist on product enhancements, recommendations or changes as assigned by the Director of Client Support.
  • Performs random internal audits of Department functions to ensure accuracy and timeliness of department functions
  • Ensure department compliance with regulatory and internal policy requirements.
  • Partner with Retail Banking to provide guidance and oversight in areas of deficiency in Account Opening Procedures.
  • Maintain up-to-date working knowledge of specific laws and regulations through in-house resource materials as well as external training opportunities.
  • Additional duties as may be assigned by Director of Client Support.


  • Five or more years of banking experience preferred.
  • Bachelor’s degree in business or related field is preferred.
  • Strong knowledge of federal and state banking laws and regulations
  • Strong Computer Skills
  • Ability to effectively communicate while displaying the professional demeanor which is identified with Southern First Bank


  • Able to work independently and in a team setting to research and respond to routine and in-depth regulatory inquiries.
  • Able to sit at a desk and computer for extended periods of time. 
  • Little to no travel required.

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