Loan Servicing Escrow Specialist (Onsite)

Memphis, Tennessee
Apr 26, 2023
May 27, 2023

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

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Job Description:

At Regions, the Loan Servicing Escrow Specialist maintains escrow accounts administered by the loan servicing group.

Primary Responsibilities

  • Receives and provides escrow analysis in accordance with the Real Estate Settlement Procedures Act (RESPA), Housing and Urban Development (HUD), and Federal Housing Authority (FHA) guidelines
  • Audits vendors including tax, flood, hazard, and other escrow vendors
  • Completes escrow processing including timely payment of taxes and insurance, customer statements, and annual analysis
  • Completes escrow research requests
  • Monitors and tracks flood insurance for escrowed loans
  • Applies and enforces compliance/regulatory matters
  • Communicates with customers to assist with various escrow questions as needed
  • Investigates and clears outages on general ledger accounts
  • Ensures accuracy and integrity of escrow trailers on loans
  • Processes private mortgage insurance (PMI) waivers and payments

This position requires the tracking of time and is eligible for overtime for hours worked in excess of 40 per week under the Fair Labor Standards Act.


  • High School Diploma or GED
  • Applicants will be expected to pass any assessment associated with the position


  • One (1) year of loan servicing or related work experience

Skills and Competencies

  • Data entry and typing skills
  • Proficient in Microsoft Excel and Word
  • Strong time management
  • Strong written and verbal communication skills


6200 Poplar Ave

Position Type

Full time

Benefits Information

Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

  • Paid Vacation/Sick Time
  • 401K with Company Match
  • Medical, Dental and Vision Benefits
  • Disability Benefits
  • Health Savings Account
  • Flexible Spending Account
  • Life Insurance
  • Parental Leave
  • Employee Assistance Program
  • Associate Volunteer Program

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions' benefits, please click or copy the link below to your browser.

Location Details

6200 Poplar Memphis


Memphis, Tennessee

Bring Your Whole Self to Work  


We have a passion for creating an inclusive environment that promotes and values diversity of race, color, national origin, religion, age, sexual orientation, gender identity, disability, veteran status, genetic information, sex, pregnancy, and many other primary and secondary dimensions that make each of us unique as individuals and provide valuable perspective that makes us a better company and employer. More importantly, we recognize that creating a workplace where everyone, regardless of background, can do their best work is the right thing to do.


OFCCP Disclosure: Equal Opportunity Employer/Disabled/Veterans