Wire Transfer personnel provide second level support for the Bank's Wire Transfer/ACH Department.
Process incoming and outgoing wires through Fedline System or correspondent bank in compliance with bank policy and procedure.
Ensure accuracy in the debiting/crediting of accounts related to wire transfers.
Process research requests on wire transfers as requested by customers.
Balance wire transfers on a daily basis.
Act as secondary contact for vendors as they relate to Wire operations.
Responsible for Federal and Banking Regulatory Compliance including OFAC to ensure we are compliant with all necessary bank regulations.
Assist with the creation, testing, and implementation of disaster recovery and business resumption plans.
Understand capabilities of wire transfer system to streamline processes.
Understand current state wire transfer process and work to streamline processes while maintaining sound controls.
Assist in the investigation and research of disputes and suspicious or fraudulent activities as needed.
Understand and live the mission statement and core values.
Adhere to Bank Policies and Procedures.
Verbal Communication – Speaks clearly and persuasively in positive and negative situations; listens and gets clarification; responds well to questions.
Written Communication – Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; able to read and interpret written information.
Teamwork – Balances team and individual responsibilities; contributes to building a positive team spirit; supports everyone’s effort to succeed.
Business Acumen – Understands business implications of decisions; displays orientation to profitability; upholds organizational values.
Safety and Security – Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.
Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.
Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time; takes responsibility to record and report absences on time.
Customer Service - Responds promptly to external and internal customer needs; responds to requests for service and assistance; meets commitments.
40 hours per week, Monday through Friday.
Must have a Bachelor's degree and/or a minimum of 2 years of experience working for a regulated financial institution.
Must be able to meet deadlines and work in a fast paced environment.
Must be able to manage multiple tasks/projects.
Ability to work with all levels of management.
Must be trustworthy, conscientious, courteous, of stable temperament, self-motivated, highly organized and be highly accountable for personal conduct, actions and decisions.
Must demonstrate willingness to take action within the scope of bank policies and procedural guidelines.
Proficient with computer-based processing programs, Microsoft Outlook and Microsoft Excel.
About Cornerstone National Bank & Trust Company
Cornerstone is a commercial bank focusing on middle market businesses and wealth management.