Every community needs a locally owned Bank. We recognized this need in the Woodford County community and opened Citizens Commerce Bank (CCB) in 1996. We expanded into Franklin County in 2007, Jessamine County in 2009 and Fayette County in 2018. As we have grown, we always remember one of our greatest strengths is our ability to do business with people we know and to make decisions locally.
We believe that dedication to service extends to the relationships we build with our customers. To build those kinds of ties with our customers, we require employees with a passion for providing top notch customer service experiences.
We currently have an opening at our Lexington, KY location for a Consumer Lending Officer. Primary emphasis of the position is to increase deposit base, ensure customers are provided with a top tier customer service experiences and to generate both consumer and mortgage lending activities (processed through either in house or secondary market funding sources). Our successful candidate will have the ability to work a full time schedule of 40 hours or more per week and will be willing to work some Saturdays.
Oversee branch office operation ensuring excellent customer service and compliance with all policies and procedures.
Process mortgage loan applications and solicits business for new mortgages (both in house and secondary market).
Manages a pipeline of loans, communicating all conditions and loan status to customers; helps customers identify the appropriate products of the institution to help meet their individual needs.
Collects and reviews documentation submitted by the customer to satisfy loan conditions; ensures prompt completion of loan applications.
Ensures that customer problems and complaints are handled professionally and expediently; counsels customers with special needs or requests.
Supports business development efforts in the assigned area of responsibility; participates in activities aimed at generating new business such as sales calls and participation in special events; represents the financial institution to the community through good customer relations.
Supervises the Assistant Branch Manager and ensures that all policies and procedures are followed.
Steps in and assists the retail staff when business needs necessitate backup.
Supervises preparation and distribution of monthly branch reports and audits.
Job Requirements Our successful candidate will have at least three years of previous experience in either banking or a related financial services sector position. Previous experience managing staff and loan generation activities is required. Candidates who have previous experience with secondary market lending are strongly preferred.
Candidates should possess a positive attitude, a strong work ethic, self-starter, strong customer service skills, the ability to multi-task and excellent communication skills. Candidates for this opportunity will be called upon to represent Citizens Commerce at outside community functions both during and outside of standard business hours. An intermediate to advanced level of computer skills is a must for this opportunity. Our ideal candidate will possess a bachelor's degree in finance, accounting, business administration or a related field. Experience above the required three years will satisfy education requirements on a year-for-year basis.
Additional Salary Information: Consumer Lending Officers receive a generous base compensation and are eligible for additional variable compensation based on business development efforts and exceeding budgeted performance factors.
Internal Number: 2018-1055
About Citizens Commerce Bank
OUR HISTORYEvery community needs a locally owned Bank. We recognized this need in the Woodford County community and opened Citizens Commerce in 1996. We expanded into Franklin County in 2007, Jessamine County in 2009 and Fayette County in 2018. As we have grown, we always remember one of our greatest strengths is our ability to do business with people we know and to make decisions locally.We believe in giving back to the communities we serve through sponsorships and volunteer work. We support the Woodford Educational Endowment Foundation, Woodford County Theatre, Bowl for Kids’ Sake, Relay for Life and other charitable organizations, as well as local sports programs. In addition, our officers volunteer for a wide variety of community organizations.Dedication to service extends to the relationships we have with our customers. We’re constantly looking for ways to make banking more convenient for you, such as our new mobile banking product. Our commitment to service and responsibility has translated to success. We now have five locations and over 16,000 customers, but our vision of serving the community has not changed. We hope you will let us show you how that vision makes banking with Citizens Commerce a rewarding experience.