This position requires professional expertise and technical knowledge of trust law and regulations, an understanding of investment management, knowledge of tax considerations, and familiarity with the internal policies and procedures of a bank trust department. Knowledge of funeral and cemetery pre-need law and contract record keeping is beneficial but not required. This position is responsible for proactive account management including account set up, investment performance review and ongoing customer support.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Act as a client relationship manager and liaison between customers, tax, accounting, legal and operations personnel. Strong interpersonal skills are required. Travel as required.
Ensure that excess or surplus funds are invested according to terms of client’s wishes and agreement.
Responsible for the three types of fiduciary account reviews; pre-acceptance, initial post-acceptance and annual. Identify any potential self-dealing and conflicts of interest issues prior to acceptance. Special focus on contract data rollover review and submission to Operations for new accounts.
Work with auditors, both internally and externally, to facilitate any required examinations of customer accounts.
If another trustee is named to succeed a trust administered by ClearPoint, manage in a timely manner the efficient transfer of assets and records to the successor trustee.
Evaluate trust rollovers to determine if acceptable to ClearPoint. For the rollovers which are acceptable, this position will work with an Assistant Trust Administrator to coordinate the successful and timely transfer of assets and records.
Responsible for the daily administration of customer accounts. Examples of daily administration would include tracking dates and deadlines, timely deposit, withdrawal and transfer of funds, periodic customer reporting and presentation, tax worksheet preparation, document filing system.
Recognize, develop and install new procedures as necessary and instruct personnel regarding them.
Conduct regular investment reviews and discussions with clients.
Four year college degree in related field or equivalent work experience required, JD not required but a plus.
Three to five years related experience or equivalent combination of education and experience.
Knowledge of investments with the ability to discuss and make recommendations to customers.
Demonstrated problem solving, decision making and communication skills, both written and spoken.
Continuous Improvement mindset and desire for advancement and growth. Must take initiative to address issues proactively.
ClearPoint Federal Bank & Trust is an independently owned and operated special purpose thrift savings institution with trust powers. Located in Batesville, Indiana, ClearPoint services trust customers in 43 states and the District of Columbia. ClearPoint has served as trustee, investment advisor and record keeper for funeral and cemetery trusts since 1998. Its leadership team is comprised of the most highly qualified, experienced and dynamic professionals in the funeral and cemetery industry.