Under general supervision, but in accordance with established policies and procedures is responsible for coordination and preparation of pre-closing and closing documentation packages and providing administrative and loan processing support to the Commercial Banking functions. Coordinates with attorneys, title companies, and borrowers to obtain documentation, order credit reports, and coordinate closings. Sets up and maintains credit and collateral files. May develop new business and/or follow up on leads provided by Commercial Lenders. May underwrite some loans up to 500K. Responds to questions and/or provides information upon request from customers (internal and external). Processes requests/transactions, as appropriate. Assist customers and potential customers in understanding and utilizing Bank products and services.
Duties and Responsibilities:
Working with the Supervisor, assists in gathering documentation needed for loan presentations, pre-closing, closing, and/or loan settlements, e.g., ordering credit bureau reports, coordinating documents needed with attorneys/title companies, and borrowers and conducts final review of loan packages for proper documentation and signatures as approved in the loan presentation. Communicates directly with customers.
Prepare incoming requests for documents for commercial transactions, including all documentation needed to clear exceptions and deficiencies found in the collateral files. Order all required vendor reports regarding loan documentation or per request of Supervisor. Maintain a working file containing copies of all documents prepared and original reports ordered for all loans prior to booking.
Set-up credit, collateral files, and servicing files for all new customers according to applicable policies and procedures. Prepare credit files for distribution to appropriate staff. Maintain filing including an “out card” system to keep track of credit files that are provided to the Bank’s Executives or attorney.
Orders Title, Flood Certifications and Tax Assessments/bills. Verifies borrower/guarantor is not on OFAC and obtains Certificate of Good Standing, orders and reviews UCC and/or Property and Judgment Report. Reviews commercial exception reports to include interaction with attorneys and customers and updating core system. Perfects collateral liens in various jurisdictions.
Analyzes and spreads financial statements of borrower/guarantors from new loan application package. Calculates cash flow; debt service ratio and loan to value percentage. May underwrite loans up to $500,000. Verifies signing authorities. Prepares loan presentation for loan/executive committee which exceeds his/her authority.
Effectively calls on existing customers, prospects and referral sources and proactively initiates sales conversations in person or over the phone to meet established production and cross sale goals. Has established referral sources and prospects. Documents all calls. Reviews progress to production and cross sales goals with manager and meets regularly with manager for check in/coaching sessions. Involves management as necessary in sales and servicing calls. With little assistance, determines and structures banking needs of customers/prospects and evaluates repayment ability.
Is primary contact for assigned relationships coordinating all selling opportunities and servicing issues.
Plays an active leadership role in the community and corporate events which leads to additional sales opportunities.
Coordinates all construction draw requests to include communicating with borrower, ordering inspections and title updates, coordinate funding with lending support.
Processes paid loan files to include breaking down the files, preparing release and sending for recording to the appropriate jurisdictions.
Utilizes tact and experienced-based knowledge to resolve customer (internal and external) problems, explaining specific policies and products while representing the Bank in a professional manner and maintaining positive customer relations.
Performs a variety of administrative/processing duties which require knowledge of such departmental procedures as completing loan documents, processing loan forms and files, computing statistics; establishing and maintaining a variety of ledgers, records, and/or files; maintaining paid loan files, and inputting data. Personally, develops data for a limited number of reports. Researches and responds to credit inquiries.
May provide other commercial real estate lending support, business development and/or administrative duties as assigned by VP- Commercial Lending.
Complete required annual Bank Secrecy Act (BSA) training which includes emphasis on Currency Transaction Reporting (CTRs), Suspicious Activity Reporting (SARs), and the Customer Information Program (CIP) Policy.
Minimum AA degree required, BA/BS preferred (or equivalent work experience), plus a minimum 5 to 7 years financial institution commercial loan support experience. Demonstrated understanding of entire commercial loan process, from sales origination through post-closing. In-depth knowledge of commercial lending rules and regulations. Demonstrated knowledge of legal documents and requirements. Excellent analytical, problem-solving and organizational skills. Attention to detail. Excellent verbal, written, telephone and interpersonal communication skills. Ability to manage multiple projects/priorities simultaneously. Must possess strong service orientation skills. PC proficient, including MS Office (Word, Excel, Outlook) spreadsheets and the Internet. Previous experience using a commercial loan system required. Ability to function in a financial institution branch environment and utilize standard office equipment including but not limited to: PC, fax, copier, telephone, etc. Some travel required. Ability to lift 25 lbs.
Arundel Federal has offices in Brooklyn, Glen Burnie, Pasadena, Severna Park, Gambrills and Annapolis. We have committed ourselves to personal, friendly service. We know most of our customers by name and there are no 800 numbers at Arundel Federal. We are consistently rated as one of the safest financial institutions with capital levels far in excess of federal regulatory requirements.
"Your ...Vision. Our Strength." is the phrase that we have adopted for our on-going advertising and promotional efforts. This phrase describes what we do and have consistently done for over 100 years.....use our strong capital position and financial strength to help our customers achieve their financial dreams and personal visions.