Develops new business by contacting and developing relationships with residential home builders, realtors, attorneys, CPA’s, financial advisors, existing customers and employee referrals. Cross sells all Bank services, as appropriate.
Originates conforming/non-conforming residential mortgage applications by phone, fax, email, online channels and in person. Activities include, but are not limited to: counseling customers on various mortgage products and completing customer applications. Completes verification of income, employment, assets, down payments, debts, and property values. Ensures that all applications are complete, including preparation and issuance of required disclosures, etc.
Prepares initial mortgage applications for processing, including but not limited to: calculations of debt and LTV ratios, reviewing mortgage credit report, property appraisal, etc.
Maintains loan documentation in customers file, ensuring all policies and procedures of the Bank are followed. Updates loan records as required. Audits files to ensure that all required documents are present and accounted for.
Prepares pre-qualification letters to assist customers in purchasing and financing their new homes.
Utilizes tact and experienced based knowledge to respond to and resolve more complex residential lending issues for customers (internal and external) by explaining specific policies and products. Represents the Bank in a professional manner while maintaining positive customer relations.
Performs other mortgage origination, sales and administrative related duties as assigned by the Manager of Lending Operations and/or the Manager of Residential Lending.
Completes required annual Bank Secrecy Act training. Bank Secrecy Act responsibilities include accurately completing Currency Transaction Reports (CTRs), adhering to the Customer Identification Program (CIP) Policy, Suspicious Activity Reporting (SARs), reporting suspicious activity to the BSA Officer, Security Officer, or upper management as appropriate, and performing an Office of Foreign Assets Control (OFAC) check.
AA Degree required. BA/BS preferred. Additional related experience may be substituted for the degree. Minimum 3 to 5 years’ previous experience in mortgage banking preferably as a loan officer/originator. Demonstrated understanding of entire mortgage loan process from sales origination through post-closing. Demonstrated knowledge of mortgage policies and procedures, compliance, and federal/state regulations. Must be certified and in good standing with the National Mortgage Licensing System (NMLS) or eligible for registration. Knowledge of Freddie Mac, Fannie Mae, FHA and VA guidelines. Excellent organizational, analytical and problem solving skills. Attention to detail a must. PC proficient, including Microsoft Office (Word, Excel, Outlook) and the Internet. Knowledge of Encompass Loan Operating Software is preferred. Excellent verbal, written, telephone and interpersonal communication skills. Must possess a strong service orientation and be willing to sell products and services.
Ability to handle multiple projects/priorities simultaneously and produce the required results. Ability to function in a financial institution environment (including Bank Branches) and utilize standard office equipment including but not limited to: fax, copier, telephone, etc. Ability to lift minimum of 25 pounds. Some local travel required.
Additional Salary Information: Base salary plus commissions.
Arundel Federal has offices in Brooklyn, Glen Burnie, Pasadena, Severna Park, Gambrills and Annapolis. We have committed ourselves to personal, friendly service. We know most of our customers by name and there are no 800 numbers at Arundel Federal. We are consistently rated as one of the safest financial institutions with capital levels far in excess of federal regulatory requirements.
"Your ...Vision. Our Strength." is the phrase that we have adopted for our on-going advertising and promotional efforts. This phrase describes what we do and have consistently done for over 100 years.....use our strong capital position and financial strength to help our customers achieve their financial dreams and personal visions.